The National office has once again updated their online Youth Protection and Fast Start Training. The new system allows you to stop and return later without losing your progress, because of this it is necessary to create a user profile on their system. The process to do this is outlined below.

When you are transported to the Online Learning Center you will be presented with a log on screen.  If you have not used the Online Learning Center before you will need to select "click here to create an account."

The next page will request your basic information, such as name, date of birth, address, and etc. You will also need your member number and council name. These are mandatory in order to recieve credit through the Council for the training. If you have your membership card your member id number is at the bottom of the card. Your unit roster will also have the information, if neither of these are available you may contact your local council office. The council is Greater St. Louis Area Council-St. Louis, MO. 

Then submit the information and wait. When the screen changes you need to close the browser. You will need to go back to the browser that asks for the login information. Use the username and password you just created to login.

Once you have logged in you will be able to take Fast Start Training by selecting the program and Youth Protection by selecting General.

Please Note:
Vista users may not be able to take this training due to restrictions on your computer.

Internet Explorer 7.0 Users will need to use the tab key to move between fields. You will not be able to click in the boxes.

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If you are having trouble with E-Learning, read below to see if this applies to you:

FREQUENTLY ASKED QUESTIONS

Q. When I complete the training, why doesn’t it show up as completed?

A. There are two things that you could try:

1)    After completing the training, logout of the E-Learning portal and log back in. When you log back in, click on the E-Learning link on the left side of the screen. Next to the completed training, it should show a hyperlink that says Retake Course | Review Course | View Certificate.  If it shows this, then your course was completed and you can print your certificate.

2)    You may have to wait a day or two for your profile to register. Especially if you created a new account and did the training right away. If it takes more than three days, call the Training department at the number listed below.

Q. What do I do if I forget my password?

A.  Go into the MyScouting Logon page and find where it says ‘Forgot your password?’ and click on the here link to retrieve it. It should send you an email to the address you registered with and follow the directions on the link. If you do not receive the link, call the Training department at the number listed below.

Q. What if I forget the email account I created a profile with or no longer have it?

A. If you tried to create another profile you can see that it will not work. It recognizes the BSA member ID number and will tell you that you already have an account created. It will have to be reset with a new email address. You will have to contact the Training department at the number listed below.

Q. When I go into MyScouting, some of the pages freeze up and don’t show the information, why is this?

A. there could be several reasons for this:

1)    Your pop-up blocker on your computer may be on. You will need to disable it.

2)    Your internet browser on your computer may not be current. It requires Internet Explorer 6.0 or Mozilla 2.0.

3)    The computer you are using may have restrictions on it. This is normal if you are using a company computer.

Q. What is my member ID number and how can I retrieve it?

A. First of all, you must be registered with the Boy Scouts to create an account. You should of received a registration card. That card will show your BSA member ID number. If you don’t have your card, you can call the Training department and they will be able to retrieve it for you.

Greater Saint Louis Area Council Training Department - (314) 256-3126

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